Husky Warranty

Discussion in 'General (Main)' started by Last Lap, Mar 26, 2009.

  1. Last Lap Husqvarna
    A Class

    Location:
    West Creek, NJ
    I noticed on the Husky web site under "after sales" that they offer a 24 month warranty. So I called the number that is posted on this site and they told me that it's for overseas. That makes no sense. And I'm still waiting for a title after four weeks. Not happy about that. At least with KTM you could buy a two year extended.
  2. Mike Kay Husqvarna
    AA Class

    Location:
    California
    Its 2 years as per the laws in Australia and Europe. At least thats my understanding.

    In the US they are one of the few to offer a warranty, and really--one year is long enough to work thru any 'issues' that might have cropped up.

    Husky has a good reputation on their build and quality control. Rare anyone needs a warranty.

    That said, Husky has a reputation for taking care of ya if they are at fault.

    If it was a 18 month old bike, and the problem was clearly Husky--i am CERTAIN Rob Keith at Husky would take care of you. They arent bean counters at Husky. They get it. If it is over warranty, and yet has an obvious Husky problem, dont worry. They WILL take care of you, assuming you didnt thrash it.

    Husky has even been know to take care of second owners of a machine, if it ended up the problem was from the factory.

    As for the 4 week wait on the paperwork, thats weird. Sounds like a dealer/department of motor vehicles issue, not Husky.

    Give it a chance. Yer gonna love the Husky, and the Husky vibe. And welcome to the family. :thumbsup:
  3. huskyfrk Husqvarna
    AA Class

    Location:
    los alamitos Ca
    husky

    there have been cutback on hours for employees at the DMV. across the board.. and there is a warranty available , aftermarket that is available even on the TC's its not cheap, but it is available. :thumbsup::thumbsup:
  4. Last Lap Husqvarna
    A Class

    Location:
    West Creek, NJ
    The paperwork problem is that my C of O has 12 hp written on it. Husky did offer me $100 in store credit. So I guess I can't complain to much.
  5. Troy F Collins Husqvarna
    AA Class

    Location:
    alberta canada
    Husqvarna Motorcycle:
    wr125
    Other Motorcycles:
    GGEC 250 Honda RC51 CBR 1000rr CR125

    Certificate of origin says 12hp...because its restricted in the market of the country where its originally sold ...

    thats ok
  6. bower100 Husqvarna
    AA Class

    Location:
    Wilmington, DE
    Husqvarna Motorcycle:
    '83 250CR - '07 TE450
    Other Motorcycles:
    TY350Trials-BetaRev3-'77RM250-'80YZ
    The title for my TE450 say's the bike weighs 880 pounds.

    While I can live with that I'm darn glad it isn't right. :lol:

    dave
  7. I8AKTM Husqvarna
    AA Class

    The insurance company swore up and down that my 510 had 576cc. There was nothing that I could do to convince them otherwise, so I just let it be.
  8. jlk_250 Husqvarna
    A Class

    Location:
    Minneapolis, MN
    It's a 6 month warranty in the USA. Depending on when you purchase, where you live, whether parts are available, and if your dealer is supportive, 6 months goes by quickly.

    I'm new to the Husky family and my bike has basically been good but I would not say that Husky had good build quality in 2008. Maybe it was just an off year and I will agree that there have been very few reports of catastrophic engine/transmission failures on 2008s. Lots of piddly crap though.

    Husqvarna has definitely proven their worth to me on some minor warranty work. I give them a solid A for customer support and they made me glad I bought a Husky.
  9. Last Lap Husqvarna
    A Class

    Location:
    West Creek, NJ
    I just thought a street legal bike should have a longer warranty than the strictly off road bike. I'm sure some people can't even ride 6 months out of a year because of where they live.
  10. glangston Husqvarna
    Pro Class

    Location:
    Gardnerville, NV and Mammoth Lakes, CA
    Husqvarna Motorcycle:
    2012 Husqvarna TE 310
    Other Motorcycles:
    2012 BETA 350 RS
    It it was a permanently neutered bike like a Yamaha 225 trail bike, they'd probably do that. The price reflects the "lack of warranty", which makes it cheaper than the KTM, considerably so. For me it was a fair trade-off as I had an good dealer and understood the bargain you get with a Husky...for the money. Can't have it all....cheap bike (relatively) and a 2 year warranty. Ask the Aussies how much they pay for their Bikes and they don't really get a choice.
  11. tlking6 Husqvarna
    AA Class

    Location:
    Vista, Ca
    As long as were talking about warrentys, I have a question. Do I need to take my bike back to the dealer I bought it from or can I go to any dealer and he has to do the warrenty work? The service writer at my dealer is a little too grumpy for me to deal with.
  12. glangston Husqvarna
    Pro Class

    Location:
    Gardnerville, NV and Mammoth Lakes, CA
    Husqvarna Motorcycle:
    2012 Husqvarna TE 310
    Other Motorcycles:
    2012 BETA 350 RS
    I think it's fair to take it to your dealer. I've had a dealer explain this to me and it's a convoluted affair, doing warranty work. They're on the hook for payment via the company and IIRC have to order the part, ...cannot use one in stock. Stuff like that at least was the norm. Today, with BMW I can't say, but there wasn't much in it for a dealer to do warranty work on someone else's bike. How it seemed to work was Dealer A sold a new bike cheap, didn't really prep it right or check it, then, when the bike failed, said customer figured out that Dealer A was not so hot mechanically so took it to Dealer B, who sells less bikes for pretty much MSRP and goes out of his way to make sure the customer is happy and has a sterling reputation for service.
  13. Coffee CH Owner

    Location:
    Between homes - in ft Wayne IN
    Husqvarna Motorcycle:
    2006 TE250, 2013 TR650 Terra - sold
    When and what was the warranty work and which dealer?
  14. Dirtdame Administrator

    Location:
    Rock Springs Wy
    Husqvarna Motorcycle:
    11 WR300,13 WR125,18 FE501
    Other Motorcycles:
    17 Beta Xtrainer
    Not up here in town by me, is it?
  15. Mike Kay Husqvarna
    AA Class

    Location:
    California
    I stand corrected.

    I am thinking in the last 4-5 years here in the US. Lots of things are changing, and where its all at right now is hard to say.

    Ive bought 3 new TE's in the last 5 years. I always thought they had 1 year warrantys. :) Ive never needed to take a bike back to a dealer, nor have my Husky buds. :excuseme: But i've read plenty of positive stuff on the internet from guys who have.
  16. tlking6 Husqvarna
    AA Class

    Location:
    Vista, Ca
    I'll give you a hint. Its North County inland and not Ron Bishop!

    I dont want to bad rap anyone, I just dont think Huskys are the real passion of this shop and unfortunatly, the service department anyway, make that obvious.
  17. tlking6 Husqvarna
    AA Class

    Location:
    Vista, Ca
    Thanks, that is pretty much what I assumed. I did exactly that. I went for the best deal I could find.
  18. Dirtdame Administrator

    Location:
    Rock Springs Wy
    Husqvarna Motorcycle:
    11 WR300,13 WR125,18 FE501
    Other Motorcycles:
    17 Beta Xtrainer
    I read ya.:thumbsup:
  19. TJ1776 Husqvarna
    AA Class

    Location:
    Austin, Texas, USA
    I bought a new '08 TE610 two weeks ago. Came w/a one year factory warranty, and I purchased two additional years of factory warranty on top of that.

    Re: dealers performing warranty work: wouldn't the dealer bill back the labor and parts cost to Husky? At that point, the dealer would either win or lose depending on the labor rate that Husky pays for warranty work, right?

    Nice forum,

    Jeff
  20. Riksha Husqvarna
    AA Class

    Location:
    So Cal
    I had problems w/ my 07 te450. I had the dealer adjust my valves, and an exhaust valve went out. They covered that no problem. Abit after that the crank went out sending the rod thru the cases denting the skid plate. Crank problem was just after the 6 month warranty was over. But since I had been having them do the important work they still covered it.

    I went to the same dealer for my 09 te450 since they were very good to my 07. Great dealer in my eyes.