1. 4 Stroke Husqvarna Motorcycles Made In Italy - About 1989 to 2014
    TE = 4st Enduro & TC = 4st Cross

Brand new 449 with a broken Transmission

Discussion in '4 Stroke' started by PARTSDUDE, Jul 19, 2013.

  1. PARTSDUDE Husqvarna
    AA Class

    Location:
    Shallotte,NC
    Husqvarna Motorcycle:
    TERRA 650
    I have a question for the guys that own a 449. i just talked a friend / co-worker into buying a new 2013 449 instead of buying a used bike from someone . he picked the bike up on monday , by pickup truck , rode it to work the next day 12 miles later at lunch he discovered a nice size oil leak , turns out the bike had way to much oil in the crankcase , from the factory and was not caught by the dealer on the new bike pdi check. So now the bike on wednesday was takin back to the dealer with 80 some miles on it , now take into consideration , the guy who baught the bike is a certified bmw car tech and set the oil to the correct level once it was discovered at 12 miles,that it was over filled. the dealer now has his bike on thursday and has told him that they reapaired the oil leak , and they when they changed the oil , there are now bearing and other fragments coming out . in other words at 80 mile the trans is junk !!! has anyone else had or heard of this issue ? i feel like s--- for telling him to buy this bike, the dealer is waiting to hear back from husky as far as what to do ,, i told my friend , the dealer has other new 449's in stock ,, take an engine out of one of his new 449's and put in his 80 mile dirty bike , and when husky figures out what to do , they can put their new engine in the bike thats in his stock ... please keep in mind my friend bought this bike to go on a long camping trip this weekend.. do you guys think i am out of line ???
  2. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    First ever trans issues i have heard and these bikes have been out for almost 3 years now. Obviously a factory defect they should just replace the bike and be done with it. Tell him to keep faith, it is a great bike.
  3. Tinken Husqvarna
    Pro Class

    Location:
    Hesperia, CA
    Husqvarna Motorcycle:
    MY12 WR511
    Other Motorcycles:
    Yamaha
    The transmission was not overfilled, its a dry sump and you can't overfill by normal means. They do not have a oil recycle system from the factory, so they do tend to blow excess oil into the air box.

    As far as the bearing material is concerned, manufactures defect. The transmission on these bikes are completely solid. After racing the crap out of these for two years, we never broke a transmission. Like Kelly said, they can replace the tranny issue and he will have a solid bike.
  4. PARTSDUDE Husqvarna
    AA Class

    Location:
    Shallotte,NC
    Husqvarna Motorcycle:
    TERRA 650
    thats what i was thinking , i have never heard of any major issues with this bike , so i feel bad , i have a number of bikes and i have a 650 terra and love it , so i felt good about talking him into buying this bike , new with warranty and you can't beat all the money off right now , especialy compared to what you get used . i think he should either get a new bike or at least a new engine . period , no way would i accept just trans parts..
  5. Coffee CH Owner

    Location:
    Between homes - in ft Wayne IN
    Husqvarna Motorcycle:
    2006 TE250, 2013 TR650 Terra - sold
    I cannot possibly see how having too much oil in a bike could have caused a transmission to go bad, especially a 449/511. Take it back to the dealer...
  6. PARTSDUDE Husqvarna
    AA Class

    Location:
    Shallotte,NC
    Husqvarna Motorcycle:
    TERRA 650
    its already there , he is waiting to hear what they are gonna do , i also agree to much oil is not the cause of the problem , yes it had to much oil in it , way to much .. the trans is just 1 more issue. it just seems like a crap deal , i have told him to hang in there , he will relly enjoy the bike once it gets figured out.
  7. Huskinator Husqvarna
    AA Class

    Location:
    Florida
    Husqvarna Motorcycle:
    TE450,TE510,TE450,TXC450,WR165,TE511
    It will be interesting to see how the dealer handles this situation. I think he should be given a choice between a new bike or his money back.
    bbc, 4eyes, Rearwheelin and 1 other person like this.
  8. henson802 Husqvarna
    AA Class

    Location:
    Cali
    Husqvarna Motorcycle:
    450
    Did you or your friend do any mods to the bike? That -could- cause some warranty issues but I'm hoping for the best for ya. You said your friend noticed the over oil and fixed it at 12 miles.. then when the dealership repaired the oil leak (how or where?) and draining oil out - they noticed the fragments... when you said your friend fixed it after 12 miles, I'm guessing he drained the oil then filled to right level? Didn't notice any fragments? Good luck
  9. PARTSDUDE Husqvarna
    AA Class

    Location:
    Shallotte,NC
    Husqvarna Motorcycle:
    TERRA 650
    yes , no mods at all . he picked it up monday night with his dad's pickup , rode it to work on tuesday to show us guys at work that ride , we went out and found a puddle of oil under the bike , at this point 12 miles on it . he drained enough oil out to get it to the right level , took it back to the dealership wednesday night , they call and tell him large fragments of trans came out with the oil , like parts, sucks.
  10. henson802 Husqvarna
    AA Class

    Location:
    Cali
    Husqvarna Motorcycle:
    450
    Damn that's rough.. hope he gets a free new bike for the troubles
  11. PARTSDUDE Husqvarna
    AA Class

    Location:
    Shallotte,NC
    Husqvarna Motorcycle:
    TERRA 650
    WOW , is all i can say , guys i hope this is NOT what we have to look forward to with husky ... my buddy just talked to the dealer and the dealer told him husky wants him to tear the motor down and just replace the faulty part or parts .... i am sorry but the motor was JUNK right from the start , i think this is B/S . so he has the bike one day and it takes a s--- , i am sorry but that is crap ! so he calls husky and is waiting for a call back from a manager,,, but was told maybe the dealer can work with him , the dealership said his hands are tied... f that . so good price or not on the bike , THIS IS UNACEPPTABLE CUSTOMER SERVICE I DON'T CARE WHO OWNS HUSKY , JUNK BMW OR KTM. Sorry but i am pissed and its not my bike..
  12. PARTSDUDE Husqvarna
    AA Class

    Location:
    Shallotte,NC
    Husqvarna Motorcycle:
    TERRA 650
    And i am being nice and not mentioning the dealers name !! at this point
  13. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    Lemon law. Demand they take it back or give him a brand new bike period.
    robertaccio and fredd like this.
  14. Huskinator Husqvarna
    AA Class

    Location:
    Florida
    Husqvarna Motorcycle:
    TE450,TE510,TE450,TXC450,WR165,TE511
    It's up to all of us in the Husky community to speak as one on this issue. This could have been any one of us who bought that bike. If we don't demand great customer service from this new company and it's dealers then this is the service we will get. Why not give him a new bike or at least a loaner bike. When the time comes for me to buy a 2014 model, I don't want to wait for weeks or months for my new bike to get "fixed". How the new Husqvarna NA goes about the business of customer service WILL be the main determining factor for my next purchase.
  15. Coffee CH Owner

    Location:
    Between homes - in ft Wayne IN
    Husqvarna Motorcycle:
    2006 TE250, 2013 TR650 Terra - sold
    Not sure I would blame the dealer.

    Assume for the moment that the dealer has another identical bike in stock.
    If he does the paper work, gives a new bike, fixes the old bike 'under warranty'
    Then what he has is a used bike, and would be out a whole lot of money - in the best case scenario.

    That dealer needs factory support.
    Tinken, 4eyes and McKay like this.
  16. Coffee CH Owner

    Location:
    Between homes - in ft Wayne IN
    Husqvarna Motorcycle:
    2006 TE250, 2013 TR650 Terra - sold
    I peeled off the posts regarding this specific issue into a separate thread - so it gets the proper attention it deserves.
  17. PARTSDUDE Husqvarna
    AA Class

    Location:
    Shallotte,NC
    Husqvarna Motorcycle:
    TERRA 650
    i agree , i'll keep you posted.
  18. Coffee CH Owner

    Location:
    Between homes - in ft Wayne IN
    Husqvarna Motorcycle:
    2006 TE250, 2013 TR650 Terra - sold
    I think if you were closer I'd loan you one of my bikes, but that really isn't practical with 3000 miles between us.
    Rearwheelin likes this.
  19. OlderHuskyRider Husqvarna
    Pro Class

    Location:
    Austin, TX
    Husqvarna Motorcycle:
    2010 TE 450 - last of the ITA motors
    Other Motorcycles:
    Kwaka KLE, HD FXDWG
    I'll be very interested in seeing the final outcome of this, good luck to your friend, he should get a new, different bike.
  20. LandofMotards Moderator

    Location:
    Colorado
    Husqvarna Motorcycle:
    2014 TC250
    Lemon law is three times with the same issue in PA if I remember right. It's a crap situation and I get where you're coming from. I don't see how a new bike would be justified though. They'll swap the junk parts out that obviously were defective. I hate to say it but expect a long wait. It took me a month to get a fuel pump from Yamaha for a warranty issue and the dealer couldn't pull one one off another new bike