What kind of deals (if any) have you guys been getting on the TE630? I have cash in hand - will not finance. Does Husky offer any incentives throughout the year at all? Any idea how much wiggle room the dealers have on a Husky? FYI - the local husky dealer is a BMW dealer and I know they don't have a ton of bargaining on the beemers... Thinking this is the bike I want to get may hands on this winter/early spring. Will head down to our dealer Tues to chat a bit and see what they can do - curious what y'all have been getting the 630 for OTD TIA
The dealer can sell you the bike for anything they want to, there's no price protection. Husky offers volume discounts to the dealers so the higher volume dealers have more room to work with the price once they reach enough orders.
You should check with Bill's MC Plus in Salem, Oregon. He offers very competitive pricing, and he'll ship for a reasonable price. Even if you don't want to go that route, it would give you a good idea of where to start negotiating with your local dealer. Last year I got a quote from Bill on a 610. I then got quotes from four California dealers that were closer to me. Bill's price was best, even with shipping, so I bought it from him.
Bill is my local dealer, he's a great guy to deal with on top of having decent pricing. While he doesn't have an online order system in place yet you can get anything you need shipped from the parts department with just a phone call.
Was at my local Husky dealer when a bloke `phoned and needed help. He´d had a trial ride on the 630 and then purchased the bike somewhere at the other end of Germany. And then expected his local dealer to help him out in the wilds where he´d broken down. Think you´re better off paying the listed price and getting premium service. I´ve had a fee replacement clutch part and the dealer´s been on the `phone to the import agency for me several times. Bringing the bike back from far off just `cos it was slightly cheaper there is hardly worth the expense or effort. And it´s not really fair to expect one dealer to profit from price dumping and your local dealer to provide the service!
I agree with that, however I also think the local dealer is missing an opportunity to take that customer next time. He should be happy to go get the guy and service the bike (and make some money too) if he did it with a fair price and a smile he'd get the guys business time after time. Customer service is not a 'if I feel like it' thing.
It's amazing that motorcycle shops get away with that attitude, can you imagine taking your Toyota into a Toyota dealership and being refused service because you bought it from a different dealer, or god forbid... used? No, they make money on service so they are happy to service anything that comes in. In fact most car dealerships with service departments are perfectly happy to service any make/model that comes in, bring your Chevy to the Ford dealer and he's happy to have your business.
Exactly.... The circle of life.. You provide me good service I will give you my money. Your service sucks and I will buy elsewhere. The list of 'winners' is short and I have given many places a chance but the list of 'losers' is much longer. Motorcycle Superstore shipped me the wrong part recently (Jet kit instead of handguard mounts) and then they tortured me for weeks and tried to charge me to 'exchange' the parts. I did finally get my money back, but I never did get the part ....which I bought from Bill later for less. M-S joins the losers list, Bill get more business. I am an ornery bastard
I'm the type that'll test a business with a small purchase first to gauge their customer service. Jerk me around on a small purchase and you'll never get the chance for a big one later. I've ordered from MS a few times and had zero problems so far but that doesn't mean they can't screw up the next order badly and lose my business if they jerk me around on the service side of it.
Personally I don't see how a comparison can be made to a car dealer and a bike dealer. Buy Toyota anywhere, drive to any other Toyota dealer to get help/service, and they all have almost the exact same service rates & warranty policies... and each dealer has access to accurate parts status. Buy a bike from somewhere else, then go to local dealer with endless questions (like how to put the bike together from the crate), and that takes away from what else they can do for that period of time. In addition, there is rarely the same level of parts information available to them. So by default, from what I can tell, most people go to bike shops to get information about their bikes and occasionally parts so they can fix it themselves - vs - the person going to a Toyota dealer simply goes to the service department knowing, and expecting, to have them perform service.
Not to mention that a visit to most car dealers is something to be endured, while a visit to a bike dealer can be fun and entertaining. Ive bought a lot of cars/trucks in a lot of places and only once found a dealer that I actually wanted to go back to. I pretty much buy my bikes from dealers I know and like. When buying cars I just try to avoid places that are too painful. One way to close the gap is to buy uncommon cars which becomes much more like bike shopping.
That's all fine unless it's a questionable warranty issue. Then there's likely little or no money to be made compared to the headache involved. It's unfair to expect a dealer to go to bat for you if you didn't go to bat for him.
Wow, I still can't understand refusing to take a customers money, that's just crazy to me. There's a huge difference between a non-customer who takes up your time and a customer who brings in a bike and asks for a service to be performed, you're all saying refusing the second is sensible because the first might exist.
Yeah... not the same thing. The dealer could still help the guy, with the understanding he'll be paid regardless. The warranty as far as I'm aware doesn't include extraction. So there's that aspect. But then it's pretty easy for a dealer to pass the buck and blame husky if the warranty is denied. Happens all the time, on all brands. In fact, if the warranty is denied, it's all the better for the dealer because they get normal shop rate rather than the contract rate. That's not the same thing as a dealer going above and beyond to 'fight' for you if they choose too. Every time I've had warranty service I sign a contract that says I am on the hook for diagnostic AND work if the suspected warranty issue is not the cause. When the dealer finds out you ran it out of oil, they charge for the repair, AND their time before.
So if you go to a bike shop, talk to the owner and get his advice, take out one of his bikes for a trial run, get him to quote a price .... and then `phone around all over the country until you´ve found the lowest, cut price, bargain ... quoted by a man with a `phone (but without a workshop, and without overheads), where you buy the bike in a crate, bring it home on a truck and then expect your local dealer to welcome you with open arms and provide a personal, premium service 24/7, I think you´ll be in for a disappointment: a) Your local dealer´s not going to survive (... can`t make a normal profit under those conditions) ... or b) He´ll have to go through the motions of providing you with the services under the warranty, and will most likely also service your bike and charge you over the odds to make up the loss and c) I doubt whether you´ll be very happy with your purchase without the permanent goodwill of a dedicated Husky workshop.
I think your count is a little off, plenty deal with the original post. But the bottom line is that this is a new, showcase model. I wouldn't be expecting too much infighting between dealers until at least 2011 when some will be sitting on 'old' bikes and wanting to get rid of em.
