So, I have been reading a few fearful posts related to dealer support. I understand that a few people have had issues and not received proper service. This thread is to provide a list of dealers who are doing a great job supporting this bike so that folks who are having issues can seek aid. Eurosport Asheville: 30 Bryson St, Asheville, SC 28803 (828) 255-6600 My local dealer, they have a MOSS tool and a cracker-jack team of techs to help anyone with TR650 issues. Bills Motorcycle Plus: 1126 12th St SE, Salem, OR 97302 (503) 585-1153 I am new to Huskys but Bill's is not. I have no ties, but have emailed and spoken with them. Based on this forum (and the other one), Bills has a MOSS tool and is one of the best TR650 dealers in the country. Ok. Where else can people get reliable service for these bikes?
Just want to add that Big D also has the MOSS tool. Thanks for posting them up hasenpfeffer. Call ahead of time and make sure Ryan, their Husky tech, is in the shop that day.
http://www.longbeachbmwmotorcycles.com/ Long Beach BMW Motorcycles 2125 E. Spring St. Long Beach, CA 90806-2114 Phone - (562) 426-1200 Fax - (562) 506-2144 Likewise they only have one Husky tech so call ahead
Sturgis Motorsports 2695 Lazelle Street Sturgis SD 57785 Phone: (605) 347-2636 Fax: (605) 347-3742 Toll Free Phone: (866) 347-2636
Hall's Motorcycle (Husqvarna and Ducati) 3801 N Dirksen Parkway Springfield, IL 62707 217-9789-0107 I never thought I'd find a dealership that I could like but this one is completely different. They have the Moss tool and totally support the Husky line of products.
Cycle Specialties Modesto Ca BMW dealership Moss equipped and know how to use it. Which hasn't been my experience elsewhere.
TOYTECH HUSQVARNA www.toytechcycles.com/ 424 fIREHOUSE RD Grantville, PA 17028 Scott has MOSS tool and is an eExclusive Husky dealer. One of the largest in volume sales on the east coast. Good parts inventory. Genuinely cares about the brand. Vintage bike enthusiast, and on and on. Cannot say enough nice things about these guys. "Retail" is not spoken here.......should be there motto!
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SOUTH AUSTRALIA Bills Motorcycles in Main North Road Adelaide, South Australia ,has Moss tool. Due for first 1000 km service. Letting you know...in case someone wants to ride around Australia. 368 Main North Rd, Blair Athol, SA 5084 Trading Hours Monday to Friday 8:30 am to 5:30pm Thursday 8.30am to 8:00pm Saturday 8:30am to 12:30pm Ph: (08) 8349 8477 Fax: (08) 8349 8423 BTW for general interest Australia is nearly as big as Contiguous United States (48 mainland states). Contiguous United States is 7,663,941.71 km² while Australia is 7,617,930km². So about 44,000km² in difference. Exclude Alaska. So you can spend ages getting totally lost. God its empty of people out there.
Bought my '14 Terra from Cross-Country Cycles in Metuchen, NJ. (911 Middlesex Ave, 732 635 0094) Took it in for the 600 mile service and asked about the MOSS update and got blank stares. Stupidly, I didn't check the bike over when I picked it up so didn't notice the chain has only 3/8" play instead of 1.7". They did offer to fix it when I called to let them know they need to train their service guy to read and follow a maintenance manual, but I'd already moved to rural PA and will have to adjust it myself. $250 for what is basically an oil change. Not a big deal, but makes me wonder what else they screwed up or didn't bother with during prep or service. I also tried to order a spare ECU just in case (the '13 Terra I tried to buy in June had a broken ECU and they still haven't gotten a replacement), but they said they don't know how to order one - seriously, their words. Big dealership, little competence. Caveat emptor in their house.
On paper it might just be an oil change, but the 600 mile service is where the dealer should be thoroughly going over the bike to check for correct torque on all bolts, to ensure that everything has remained as per factory spec, and check for any abnormal wear points. You should be getting some value for that $250.
Brisbane, Queensland Australia Full Throttle Motorcycles Husqvarna 4 Miller st, Slacks Creek. (07) 3209 1977 Moss Tool, trained mechanic and very helpful crew overall MOSS locator added
Me; "Scott, how much is this...?" Scott; "Well it lists for $x.xx but your cost is $x.xx" I told Scott if he ever sold Harleys, I'd probably end up buying one. He's been keeping me broke for years now. Awesome guy.
Just as an update, I went to L.B. BMW on 29May14 and they will no longer do anything to a TR650 motorcycle, per the Service Manager.
