Trouble getting parts from Husky

Discussion in 'TR650' started by DerBrizon, Mar 5, 2014.

  1. DerBrizon Husqvarna
    A Class

    Husqvarna Motorcycle:
    TR650 Strada
    Other Motorcycles:
    2005 Suzuki SV650S
    So it's been nearly a month now and no word from Husky about where my parts are! :(

    I'm led to believe this is because the handover from BMW to KTM has Husky focusing on working with KTM parts, and have not allocated enough time supporting the bikes they're basically abandoning.

    Long story short, I'm one of the many who has had their fender bust off on trails. On top of this, the right side engine mounting bolt and spacer fell out. Don't ask me how, I went in and tightened everything I could see at 600 miles, and usually do so at each oil change - which is how I noticed this missing bolt. Does anyone know an alternative source online or elsewhere that could help me with these parts? Someone who already has the 10/11mm spacers, and the tail fender/license plate illuminater cover would be a friend of mine indeed. I COULD buy the (sub-par from what I hear) R&G Fender eliminator for $180-200(!!!) but why do that when you can get an OEM fender and build a bracket for less than $50USD?

    Also, anyone else ever have to wait an inordinate amount of time for simple parts?
  2. Scutler Husqvarna
    AA Class

    Location:
    SF Bay Area, CA
    Husqvarna Motorcycle:
    2013 TR650 Terra
    Other Motorcycles:
    TW200 Sold, 2009 SuzukiGS500F Sold
    Ordered a rear axle nut and washer 2 weeks ago. I have no clue when I will get them.
  3. reveille Husqvarna
    Pro Class

    Location:
    Northern Illinois
    Husqvarna Motorcycle:
    2014 FE501
    Other Motorcycles:
    2015 300 XC W
    Who did you order from?
  4. mag00 Husqvarna
    Pro Class

    Location:
    Tucson
    Husqvarna Motorcycle:
    Terra, Strada
    Other Motorcycles:
    XR250 R1100RS CH50
    I was told that they are merging the Husky parts over to KTM distribution channels and should have it all migrated over as of today (mar 5th).

    I have been ordering lots of parts, most come quick, but the airbox got hung up. I get most parts in a week. Never been one month on any part so far. 2 weeks tops.
  5. Baddrapp Husqvarna
    AA Class

    Location:
    Yucca Valley
    Husqvarna Motorcycle:
    TR650
    I ordered a overflow bottle cap from KTM-parts and got it in four days. By the way a quart gear oil bottle cap fits our overflow bottles, but it looks like a dunce hat. LOL
  6. Gibster Husqvarna
    AA Class

    Location:
    Reno, Nevada
    Husqvarna Motorcycle:
    TR650 Terra
    Other Motorcycles:
    '84 XR350R
    I tried for 2 months to get an air filter. Thanks to the interchange list, I went to the BMW dealer and walked out with one.
    PaulC and mag00 like this.
  7. msmith345 Husqvarna
    AA Class

    Location:
    Shawnee, KS
    Husqvarna Motorcycle:
    '12 WR250, '92 360, '80 390
    Other Motorcycles:
    '72 Yamaha R5, '17 SV650
    I don't know why the impatience. I once had to wait 6 months for a $500 wheel from KTM, that I paid up front for. :excuseme:

    But really, if something is time sensitive and my local guy says it's back ordered or something. I'll usual check with some other dealers to see if they have it in stock and can ship to me. It will cost a lot more for the part, and again to have it shipped. Once had to pay $27 shipping for a used part that cost $3 new, so I wouldn't have to throw away a session of racing.
  8. oregonsage 4st Clerk

    Location:
    Dry Washington
    Husqvarna Motorcycle:
    FX450
    Other Motorcycles:
    Yamaha DT400 x 2, BMW G310R
    The new parts system is now up and running. ...what that does for TR parts, I have no idea...
    mag00 likes this.
  9. Clete Husqvarna
    AA Class

    Location:
    Tigard, OR
    Husqvarna Motorcycle:
    '01 CR/WR 250, '13 650 Terra
    Other Motorcycles:
    '06 Suzuki SV650 (gone)
    Call a respectable dealer and see if they can get you the part in a reasonable time, if so, cancel the order with the first dealer. Probably Calloway down to quality of dealer.
  10. drzcharlie Husqvarna
    Pro Class

    Location:
    Fayetteville, Arkansas with my Redheaded Mistress
    Husqvarna Motorcycle:
    TR650 Terra
    Other Motorcycles:
    Burgman 650 (The Barcolounger)
    I'm thinking it isn't entirely a dealer issue. I think the buy out has the supply line in turmoil.
    PaulC likes this.
  11. DerBrizon Husqvarna
    A Class

    Husqvarna Motorcycle:
    TR650 Strada
    Other Motorcycles:
    2005 Suzuki SV650S
    This is exactly what I'm thinking. SOME of my parts have come in within a few days, namely filters, and stuff.
  12. DerBrizon Husqvarna
    A Class

    Husqvarna Motorcycle:
    TR650 Strada
    Other Motorcycles:
    2005 Suzuki SV650S
    This sounds like good news to me! The kid on the phone at the dealer said the part was back ordered, and the handover meant that they weren't really shipping anything out until logistics were handled at KTM with how to take over TR parts distribution. His estimate was "Two weeks? Two months? We don't get a lot of feedback."
  13. DerBrizon Husqvarna
    A Class

    Husqvarna Motorcycle:
    TR650 Strada
    Other Motorcycles:
    2005 Suzuki SV650S
    I'm impatient because I have to move soon and my bike is a pile of parts until things come in. :(
  14. Gibster Husqvarna
    AA Class

    Location:
    Reno, Nevada
    Husqvarna Motorcycle:
    TR650 Terra
    Other Motorcycles:
    '84 XR350R
    Air filter finally came in. The dealer said parts have moved to a new warehouse and should get things faster now.
    DerBrizon likes this.
  15. DerBrizon Husqvarna
    A Class

    Husqvarna Motorcycle:
    TR650 Strada
    Other Motorcycles:
    2005 Suzuki SV650S
    This is good news. Thanks! I'm excited to get my parts.