Warranty

Discussion in 'TR650' started by Riding Again, Oct 17, 2013.

  1. Riding Again Husqvarna
    AA Class

    Location:
    Palm Coast, FL.
    Husqvarna Motorcycle:
    2012 TE511
    Other Motorcycles:
    Sold TriumphTiger800xcx, TR650 Terra
  2. AUS_TR650 Husqvarna
    AA Class

    Location:
    Australia
    Husqvarna Motorcycle:
    TR650 Terra
    Other Motorcycles:
    2008 KLX250S
    Two years warranty on all Husky road bikes sold in Australia since release.
    snail_72 likes this.
  3. cbxtc6 Husqvarna
    AA Class

    Location:
    N. IL.
    Husqvarna Motorcycle:
    Terra
    Other Motorcycles:
    Tiger, GTS, Duc
    US model TR650; 12 month, unlimited miles.
  4. Riding Again Husqvarna
    AA Class

    Location:
    Palm Coast, FL.
    Husqvarna Motorcycle:
    2012 TE511
    Other Motorcycles:
    Sold TriumphTiger800xcx, TR650 Terra
    Our website here in the states was totally changed recently and now I noticed yours is still the same. The new website we have does not mention anything about warranties. Looks like we got shafted here in the states lol
  5. William Clark Husqvarna
    B Class

    Location:
    Quilcene Washington
    Husqvarna Motorcycle:
    TR650 terra
    Other Motorcycles:
    1995 yamaha rt100 (sons bike)
    i bought the extra warranty. everything on the bike is covered except the tires and chain for 5 yrs. also includes that pesky valve check.
  6. ebrake Husqvarna
    A Class

    Location:
    Wilmington, Delaware
    Husqvarna Motorcycle:
    TR 650 Terra
    Other Motorcycles:
    Kawasaki KLR 250(sold)

    Wait are you serious?! Your vavle check is covered under warranty with that extended? I can't believe it. That just does not compute for my brain.

    I was considering purchasing the extended warranty too. Can you provide details about your warranty provider? Company name? Did you buy through a BMW dealer back when they were partnered up?
  7. William Clark Husqvarna
    B Class

    Location:
    Quilcene Washington
    Husqvarna Motorcycle:
    TR650 terra
    Other Motorcycles:
    1995 yamaha rt100 (sons bike)
    i got it from my husqvarna/trimph dealer. it was a warranty extension/service agreement. it did add over 1500 to the price of my bike but everything is covered. i had 24 hrs to get the thing payed for or it went up to 3000.......so i pulled the trigger and i am glad i did. i think they said the warranty was thru bmw.
  8. Riding Again Husqvarna
    AA Class

    Location:
    Palm Coast, FL.
    Husqvarna Motorcycle:
    2012 TE511
    Other Motorcycles:
    Sold TriumphTiger800xcx, TR650 Terra
    I skip on extra warranties. Its insurance. I was in the Automotive industry doing finance and they calculate how much repairs you will need over the time of the warranty period and then add a percentage on top for there money. If you take care of your auto/moto you will spend less in the long run. If you trash every thing you own or do not fix your own stuff then warranties are for you. I do wonder why we only got a 1 year warranty and every one else got 2! Although I doubt in the mileage I am going to put on the bike in 2 years between 18k-20k it will be a big deal any ways. Seems like other than quirks every vehicle has in one way or another these bikes are pretty stout
  9. Xcuvator Husqvarna
    Pro Class

    Location:
    Scholls Oregon
    Husqvarna Motorcycle:
    TE450,610 WB165,WR250 WR360 & XC430
    Other Motorcycles:
    yes
    In the case of Australia, the warranty is government mandated and one of the reasons that the bikes cost twice as much there.
  10. AUS_TR650 Husqvarna
    AA Class

    Location:
    Australia
    Husqvarna Motorcycle:
    TR650 Terra
    Other Motorcycles:
    2008 KLX250S
    Not quite as we don't have lemon laws. Biggest factor of price would be population - 300,000,000 vs. 23,000,000 therefore smaller volumes.

    Nothing like needless pressure when purchasing your new pride & joy....
  11. PaulC F class

    Location:
    Bayside Brisbane, Australia
    Husqvarna Motorcycle:
    TR Terra
    Other Motorcycles:
    2 2018 YZ 450F, 2019 CRF1000AT
    Bike prices in Australia, plus on road costs
    To counter the Terra, Yamaha has dropped the price of the XT to $10g on the road.

    Yamaha also dropped the price of the Super Tenere from $21,500 to $15,500? And there
    still making profit!!

    Aust_bikes.JPG
  12. Xcuvator Husqvarna
    Pro Class

    Location:
    Scholls Oregon
    Husqvarna Motorcycle:
    TE450,610 WB165,WR250 WR360 & XC430
    Other Motorcycles:
    yes
    Very interesting.
  13. Riding Again Husqvarna
    AA Class

    Location:
    Palm Coast, FL.
    Husqvarna Motorcycle:
    2012 TE511
    Other Motorcycles:
    Sold TriumphTiger800xcx, TR650 Terra
    Yeah for the cost you pay in Australia I guess a 2 year warranty should be a given. Some stradas sold here in the states for $6000 and a KTM 690 for 14k? Wow that is crazy
    PaulC likes this.
  14. rockyrida Husqvarna
    AA Class

    Location:
    Melbourne Australia
    Husqvarna Motorcycle:
    tr650 strada
    I had checked the Australian website previously which stated a 2year warranty. A while back I had a query at the dealer and he mentioned a one year warranty, thought he may have just had it wrong, checked today and it seems they have changed the warranty duration. I wonder if they will try and stiff us on the warranty by saying oh no it was only one year. Any other Australians remember how long the warranty period was for? I was sure it was 2 years at the time of purchase will need to find my paperwork.
  15. PaulC F class

    Location:
    Bayside Brisbane, Australia
    Husqvarna Motorcycle:
    TR Terra
    Other Motorcycles:
    2 2018 YZ 450F, 2019 CRF1000AT
    yes 2 years
  16. nev.. Terrarist

    Location:
    Greensborough, Australia
    Husqvarna Motorcycle:
    '13 TR650 Terra
    Other Motorcycles:
    '14 XT1200ZE

    When you bought your bike (assuming you bought it new) in among all the paperwork should have been a hard copy of the warranty from PFG. The warranty period will be stated in ink on that. It was definitely two years (before the sale to KTM group).
    PFG might have reduced that on later sales when they lost the distributorship rights in Australia. The website appears to still definitely be controlled by PFG and not the new Australian distributors, because all of the models shown are Italian. Not a blue bike to be seen.
  17. rockyrida Husqvarna
    AA Class

    Location:
    Melbourne Australia
    Husqvarna Motorcycle:
    tr650 strada
    Thanks for the replies Nev and Paul, yes did buy it new at the start of the year but really only got a receipt no mention of warranty period. Hopefully I won't have deal with any warranty issues been a great bike so far.
  18. glitch_oz Husqvarna
    Pro Class

    Location:
    AUS
    Husqvarna Motorcycle:
    Strada
    The 2year warranty period is the standard industry warranty in Oz for vehicles, bar commercials.

    NO company/ supplier/ importer in OZ dare drop below that for fear of plummeting sales.
    If a vehicle isn't good enough for a 2-5year warranty, it's declaring itself as sub-standard junk.
    (in marketing terms, at least)


    And no, the high price level is not because of long warranty periods/ small retail numbers etc etc, but simply down to what the market will bear and the sales-chain will get away with.
  19. mag00 Husqvarna
    Pro Class

    Location:
    Tucson
    Husqvarna Motorcycle:
    Terra, Strada
    Other Motorcycles:
    XR250 R1100RS CH50
    When you buy a car from a dealer, you now have the protection of legally enforceable consumer guarantees, including that the car is of acceptable quality (which includes being safe, free from defects and durable) and reasonably fit for any purpose you specify when buying it, such as towing.

    If you have what the ACL calls a major failure with your car, you are entitled to return it to the dealer to claim a refund, or a replacement -- your choice of an identical new car or one of similar value.

    A major failure is when a reasonable consumer would not have bought the car if they had known about the problem, or when the car is substantially unfit for its normal purpose.

    If you have a minor problem with the car, the dealer is still allowed to fix it under warranty. If you have to get your car fixed at another workshop, you're entitled to claim the cost from the dealer who sold you the car.

    However, if the dealer can't fix the problem within a reasonable time, you are also entitled to a refund or a replacement.

    So the classic tactic of some dealers and manufacturers stringing you along by saying, ``Just bring it back and we'll try to fix it under warranty'' time and again until the warranty runs out, will no longer work.

    And when the warranty expires you are still protected by the ACL's consumer guarantees -- but a used car's age and kilometres since you bought it will be taken into account when determining your entitlements.

    http://www.accc.gov.au/consumers/co...#consumer-guarantees-on-products-and-services

    http://www.carsguide.com.au/car-news/lemon-laws-protect-you-18502#.U5sPNCjdv-k
  20. nev.. Terrarist

    Location:
    Greensborough, Australia
    Husqvarna Motorcycle:
    '13 TR650 Terra
    Other Motorcycles:
    '14 XT1200ZE

    It is a bit of a worry that they have changed the warranty period from 24 months to 12 months on their website.

    Here's a copy of the top section of the paperwork I received. I would suggest talking to the dealer where you bought your bike and asking if they have a copy of the paperwork. They should have a copy of the paperwork they would have sent off to PFG when you bought your bike, or failing that, ask them to contact PFG and verify your warranty period.

    Attached Files:

    snail_72 and rockyrida like this.