sned2502st
Husqvarna
AA Class
When I bought my bike, the contingency program had a big part of choosing a Husky. (not a descendant of Rockefeller here). I bought a 2011 WR250 in May of 2012. I was told that you could get in the program if your bike was 3 years old or newer. They said, that meant I could get in to the program for 2 more years. I am being told by jenna at Husky that is not true. I recently turned in the results from my first race this year and she replied back saying this. Hi Jeff,
You recently submitted a contingency claim, however the 2013 Race Contingency Program only applies to 2012 or newer models. Should you come into a 2012 or newer model please register at www.husqvarna-motorcyclesna.com/contingency.php for the 2013 program.
I replied back with basically what I said above. Then she replied back with. Hi Jeff,
Who told you that you had three years of contingency? The 2012 Race Contingency Program expired on 12/31/2012. The 2013 Race Contingency Program will expire on 12/31/2013. We could or could not have a contingency program in 2014. The contingency program does not come with the purchase of a bike like a warranty. I am sorry that someone else misrepresented the program to you but the program rules last year were listed on our website and they are listed there again this year. Nowhere in our rules does it indicate contingency coming with the purchase of a bike for x years. Again, it’s unfortunate that somebody else explained the program to you incorrectly. Please let me know who this was so we can reach out to them and make sure that no further confusion is caused.
Could some one please help clarify this for me. Thanks Jeff
You recently submitted a contingency claim, however the 2013 Race Contingency Program only applies to 2012 or newer models. Should you come into a 2012 or newer model please register at www.husqvarna-motorcyclesna.com/contingency.php for the 2013 program.
I replied back with basically what I said above. Then she replied back with. Hi Jeff,
Who told you that you had three years of contingency? The 2012 Race Contingency Program expired on 12/31/2012. The 2013 Race Contingency Program will expire on 12/31/2013. We could or could not have a contingency program in 2014. The contingency program does not come with the purchase of a bike like a warranty. I am sorry that someone else misrepresented the program to you but the program rules last year were listed on our website and they are listed there again this year. Nowhere in our rules does it indicate contingency coming with the purchase of a bike for x years. Again, it’s unfortunate that somebody else explained the program to you incorrectly. Please let me know who this was so we can reach out to them and make sure that no further confusion is caused.
Could some one please help clarify this for me. Thanks Jeff