Hows Huskys warranty ?

Discussion in 'Common Items on Husqvarnas: Tires/tubes/grips/etc' started by DTX915, Apr 8, 2013.

  1. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    that you bought or is standard?
  2. Tinken Husqvarna
    Pro Class

    Location:
    Hesperia, CA
    Husqvarna Motorcycle:
    MY12 WR511
    Other Motorcycles:
    Yamaha
    Paid for yes. Company through Malcolm Smith, much more lenient than Husky is.
  3. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    that info would have been nice up front and not so misleading in a post where someone is asking husky warranties.
    Johnrg and Coffee like this.
  4. McKay Husqvarna
    AA Class

    Location:
    Sanger, Ca
    Husqvarna Motorcycle:
    2015 FE350S, 2016 TE300
    I agree, unfortunately even calling HNA led me nowhere as they wouldn't let me file a claim, told me the dealer had too. :censored:

    BUT, either way, a 30 day is crap, period. The bike NEEDS the race map just to keep it running reasonable until a JD can be installed. For them to be able to say this converted it to a race bike is nonsense, its their part
    and they included it with the bike.
  5. DTX915 Husqvarna
    Pro Class

    Husqvarna Motorcycle:
    wr125
    Other Motorcycles:
    kdx200 tt500 yz450 klx125
    They called husky or whatever they do today. And now I wait.

    I would like to see this done sooner rather than later as I bought this bike because this race series pays contingency. Bought a brand new bike and singed up for the series and pre entered the first event. First race in under two weeks.
  6. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    Good luck man, that does suck.
  7. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    understand your frustrations.
  8. DTX915 Husqvarna
    Pro Class

    Husqvarna Motorcycle:
    wr125
    Other Motorcycles:
    kdx200 tt500 yz450 klx125
    And this is why you NEVER sell a KDX
    bud7041, McKay and Coffee like this.
  9. DTX915 Husqvarna
    Pro Class

    Husqvarna Motorcycle:
    wr125
    Other Motorcycles:
    kdx200 tt500 yz450 klx125
    My dealer tells me he will make good on the stator with no cost to me. After three day of Husky not returning calls he has offered to make things right. They have never had Husky not get back to them in the past.
    The Mrs. made a call to Husky and who ever she talked to was a jerk to her. Nobody need to take crap off a motorcycle corporation for any reason. Looks like the only thing I can expect from Husky was that tee shirt for contingency.
    McKay and Johnrg like this.
  10. DTX915 Husqvarna
    Pro Class

    Husqvarna Motorcycle:
    wr125
    Other Motorcycles:
    kdx200 tt500 yz450 klx125
    So Husky customer service in Cal called Texas and told them to fix this. We got calls from the shop and Husky Cal. that parts have been expedited so should be good by this weekend.
    I feel better now. Wonder who I can stiff a snit to about the grand drop in price ? I think I will just stop as I was never upset about the deal I got.
    Motosportz likes this.
  11. DTX915 Husqvarna
    Pro Class

    Husqvarna Motorcycle:
    wr125
    Other Motorcycles:
    kdx200 tt500 yz450 klx125
    Well its done and I will pick it up this Saturday. They sent a stator out express only to discover the CDI was also bad. I thought Texas was going to send each part at the same time. So they sent the CDI and finished it today.
    My dealer did good. Now on to the first race in two weeks. I need some seat time so I will call in sick until all sick time is used up, then I will call in dead that's gotta be three more days right ?
    310huskyTE and Coffee like this.
  12. DTX915 Husqvarna
    Pro Class

    Husqvarna Motorcycle:
    wr125
    Other Motorcycles:
    kdx200 tt500 yz450 klx125
    They had the old stator in a box they have to keep it for 90 days . What had happened was the plastic on the pick up cracked and the spark went to the flywheel instead of the cdi.

    I am now back in love with this bike, spent the rest of the day on it. This thing likes to jump !!
    Coffee likes this.
  13. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    Stuff happens to all brands. Glad you got it back and like it and your dealer rules :thumbsup:
  14. MaDProFF Husqvarna
    A Class

    Location:
    East Sussex, UK
    Husqvarna Motorcycle:
    TE449
    Other Motorcycles:
    STR
    I have been told 2 yr warranty on my TE449 by my dealer
  15. duggoey Husqvarna
    Pro Class

    Location:
    NSW, Australia
    Husqvarna Motorcycle:
    2010 TE 310
    Other Motorcycles:
    KTM 690, Yamaha WR200, FGS650(800cc)
    I'm glad you solved it , doesnt the U.S have consumer rights laws??. Over here I'm pretty sure a manufacter is obliged to replace or repair at their own cost any faults caused by poor workmanship or materials, there is also a clause saying it must be able to cope with reasonable wear and tear also. This is for any product sold in the country, regardless of the company's warranty periods.

    But often is the case the manufacturer/supplier/dealer argues that it may have been broken due to customer neglect.