Husky dealers sending back moss tools?

Discussion in 'TR650' started by Kawagumby, Jun 29, 2013.

  1. socalrob Husqvarna
    A Class

    Husqvarna Motorcycle:
    TR650 Strada
    Other Motorcycles:
    BMW GSA
    With BMW bikes the dealer does not program a key. They order a key from the Fatherland that works. In reality, I think there are only so many coded chips. Each BMW comes from the factory able to recognize 10 keys. I suspect BMW North America keeps blanks for each chip, they cut them per the VIN, and ship them. Normally takes 3 days to get a key.

    Wonder how many chips there are. Maybe 100?
  2. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    After riding my TR650 a good bit this weekend I'm glad I snagged one of these amazing bikes before they are gone. I really like mine. It is a huge shame these bikes are going away. Its a great platform. I am also fortunate enough to have a great dealer in Bills here which puts me at ease. We will get through whatever it needs, that i am sure of. Go enjoy your bike. Someone will sort issues out as they arise.
    Lekolite, Jonny B, TE250Guy and 6 others like this.
  3. mag00 Husqvarna
    Pro Class

    Location:
    Tucson
    Husqvarna Motorcycle:
    Terra, Strada
    Other Motorcycles:
    XR250 R1100RS CH50
    Yes you are, your comprehension is off and you are turning my a what if scenario into a statement of facts.


    "This is an issue all Terra/Strada/Nuda owners need to be proactive on, or your bike may soon be a lawn ornament should something fail, and all Moss get recalled by BMW. You say it can't happen, don't be so sure.

    Make sure you distinguish the "may" from the non existant "will". You may need to go for a ride to clear your cobwebs, works for me.

    That is all part of one sentence and not subject to dissection or it loses context, as you so cleverly try to illustrate. And that statement still holds true, because, for all we know, the contract may only allow 10 years of moss support. We do not know the backroom dealings, and if you are willing to leave it to chance by the bigwigs, so be it. I'll keep my eye on the $100 bill. And I will let them know I am watching it.

    I use the word "may" to leave room, I use the word "will" when I know it is a fact. I may go for a ride this afternoon, or I will go for a ride this afternoon.

    See the difference?

    The reality is because we are not in the loop, and nobody I have communicated with truly knows about the moss and full functionality, it is prudent to be in contact with your dealer or the BMW dealer at this point in history. Two years from now, the hypothetical what if, might become a reality if we, the Terra Strada Nuda owners do not pressure them to keep servicing the bikes. That is a reality I do not wish to happen, unless folks get on board with aftermarket companies to develop the tools we will need. Otherwise, you only other options are going to be scrapping the electronics and using a whole other inferior platform.
  4. Next Strada Demolitionist

    Location:
    Brevard, NC
    Husqvarna Motorcycle:
    TR650 Strada
    I have to agree with Kelly. It's a great bike, and most folks are out enjoying them with few or no issues. No car or motorcycle company sends out 100% of it's vehicles without an issues, it's just not possible. Every forum has a few people who end up getting the short-end, even with a Honda, Suzuki, Toyota, etc. It's terrible that parts availability and unprepared dealers have completely ruined some folks summer vacation plans. Hopefully, if we all band together and pool knowledge we can overcome the issues and help one another as problems arise.

    Dunno if it will help, but I just tweeted Husky NA about our desire for straight answers related to MOSS tools. Maybe a dialogue can be opened and we can hear some answers straight from the source.
  5. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    I have not needed MOSS for anything nor do I feel that I will. If I do I'll cross that hurdle. I'm personally not at all worried about it. There are always solutions and there are quite a few of these out there so someone will sort it one way or another. Nothing is insurmountable and I doubt a dealer not having MOSS is going to make thousands of bikes into lawn ornaments. This motor is very similar to the motor it came from And has a long history and someone can sort major issues out of need be. Ride and be happy.
    Jonny B likes this.
  6. mag00 Husqvarna
    Pro Class

    Location:
    Tucson
    Husqvarna Motorcycle:
    Terra, Strada
    Other Motorcycles:
    XR250 R1100RS CH50
    Here is an interesting page on how the BMW auto keys work. Some will apply to the bikes, some will not, but you can get a great idea. After finding this, I am going to try and find my solutions without the moss tool.

    http://www.computersolutions.cn/blog/2011/02/bmw-keys-and-transponders-e36-e38-e46-etc-ews2/
    engineerk9 likes this.
  7. mag00 Husqvarna
    Pro Class

    Location:
    Tucson
    Husqvarna Motorcycle:
    Terra, Strada
    Other Motorcycles:
    XR250 R1100RS CH50
    It's all about the money. Folks are griping about the cost of the Rexxer already at $600. My 82 xl500r was one of them orphans in respect to the ecu. They are not made any longer and finding a good used one is hard to do.

    There are already some Terra owners caught up in this quagmire. BMW and Husky have not been playing nice since the sale.

    Rolling the die is you choice. Stranded in the middle of no where is not a pretty picture, and is not insurmountable. Going without food for days can be done. And living with one eye is possible. I would rather take steps now to insure my bike stays running the full duration I own it.

    When I was looking at these bike, this orphan/obsolete issue was a major concern. But I figured, if I take care of the bike, and something goes bad that renders the bike dead, I will part it out to fix others bikes who cannot get parts. Problem is if they all go bad the same way.

    And a carburetor is not out of the question. I have a Wolf 3d fully programmable ecu sitting on the shelf, a leftover project. I will keep mine running if I wish.

    I just do not like the idea of being far from home stranded (if it ever would happen), sure I'll most likely survive and have a great story to tell, but I would rather not, I would rather my story be how I energized the Terra community to keep the interest in the Terra alive, and maybe even pressure Peirer to find a way to produce more. But then again, it is pretty cool having a more unique ride that is superior to everybody else.

    Anybody can find a KLR LOL.
  8. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    Yep, "I'll roll the die", not scared at all. If the bike dies I'll call my wife or a friend to bring the truck and sort it out later like with any bike or car I own. Until then I will just keep riding with a big ass smile on my face.

    Saturdays ride took me to some cool places to explore cool stuff.

    [IMG]

    [IMG]

    [IMG]

    [IMG]

    Just what I bought the bike for, exploring and finding cool places.

    [IMG]
    Jonny B, HARDER1 and krussell like this.
  9. mag00 Husqvarna
    Pro Class

    Location:
    Tucson
    Husqvarna Motorcycle:
    Terra, Strada
    Other Motorcycles:
    XR250 R1100RS CH50
    That is what mine is for also, nice pics. Not a bad place to be stranded :p I am pushing the envelope by not even having a tube patch kit. I haven't been so far out that I can't hike to a road and catch a ride. I however, do not wish to be the guy like Terramack either.


  10. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    To each his own. I tend to not worry about things out of my control and just try to enjoy life. Any bike or car or person can strand you. Last bike issue I had was on a stone reliable and silly simple WR250 when the flywheel woodruff key sheared and my bike would not run. Life goes on.
  11. Coffee CH Owner

    Location:
    Between homes - in ft Wayne IN
    Husqvarna Motorcycle:
    2006 TE250, 2013 TR650 Terra - sold
    Some dealers have a special designated symbol showing they are "TR650 authorized service dealers":
    http://husqvarna-motorcyclesna.com/dealers.php

    Screen Shot 2013-07-15 at 9.52.35 AM.png

    However I know from personal experience that that list is not accurate. Those dealers were supposed to by the MOSS tool, but some never did, or decided to send back the MOSS, presumably for credit, cash, or some other compensation.

    However no dealer I have ever talked to has ever ever ever used the word "recall". As far as I know the dealers made up their own mind whether to keep the MOSS or to send them back.

    One thing is 100% certain as far as I am concerned: The dealers who keep and know how to use the MOSS at this time will forever be remembered as being a great dealer - regardless of what the future has in store.

    Please stop using the word "recall" unless someone has actual concrete evidence or first hand knowledge. From all that I can ascertain the dealers are doing whatever they need to do to stay in business, and occasionally use incorrect wording when talking to customers.
    Scutler and Lekolite like this.
  12. mag00 Husqvarna
    Pro Class

    Location:
    Tucson
    Husqvarna Motorcycle:
    Terra, Strada
    Other Motorcycles:
    XR250 R1100RS CH50
    That's fine, let somebody else worry about it... :thumbsup: I guess it is a personality thing and a community help thing.:popcorn:
  13. Coffee CH Owner

    Location:
    Between homes - in ft Wayne IN
    Husqvarna Motorcycle:
    2006 TE250, 2013 TR650 Terra - sold
    It has nothing to do with personalities, and yes we are all trying to help. But as far as I am concerned accurate information is the best way to help.

    At some point I will probably at the very least call dealers in California to see who has the MOSS tool and ask if they plan on keeping it.
    Lekolite likes this.
  14. mag00 Husqvarna
    Pro Class

    Location:
    Tucson
    Husqvarna Motorcycle:
    Terra, Strada
    Other Motorcycles:
    XR250 R1100RS CH50
    Or if you already have called them, you can re-call them :p

    It does have to do with personalities, there are many different types, those that wing it, those that plan. There are risk takers and cautious. It absolutely does have to do with personalities.

    There are those who stand on the sidelines and watch, and there are those active in the hunt. Some think this issue is frivolous and warrants no concern, some see a potential problem, that if left unattended to will be ugly.

    It's like doing maintenance on your bike, some wait until it breaks, some methodically check and repair regular. "whatever floats your boat". Excuse me for caring.
  15. Kawagumby Husqvarna
    AA Class

    Husqvarna Motorcycle:
    2009 TE310, 2014 TE250
    Other Motorcycles:
    WR250R, KDX220, 1987KDX200
    Well,
    I sold mine. I wimped out due to fear. LOL... well, or something like it. As I've said before, I do all my own mechanical work, and unfortunately, too many systems are hard-linked to the ECU (which may be a major issue if needing replacement or programming) for my liking. The problem isn't the bike itself, but whether or not it is the best fit for me, where I ride alone and my do-it-yourself personality. Had the buy-out not occurred, resulting in both service and parts availability confusion, and my closest dealer still had the MOSS, I would have kept the bike.

    I can buy any part, used or new, for my WRR and it will work without having to go to a dealer or be at the mercy of a company in adminstrative chaos.
  16. Coffee CH Owner

    Location:
    Between homes - in ft Wayne IN
    Husqvarna Motorcycle:
    2006 TE250, 2013 TR650 Terra - sold
    Understood Mag00, I am the cautious type and am definitely working on a plan. Thing is, at the moment things are still changing rapidly and all the typing on the internet I could do is dwarfed by what I can do off the internet.

    If the new regime thinks they can dismiss thousands of bikes that have been sold world wide, and not offer a reasonable solution for the MOSS, they are mistaken.
    engineerk9 likes this.
  17. Toyboy Husqvarna
    AA Class

    Location:
    Middletown, PA
    Husqvarna Motorcycle:
    2011 TXC250/2012 TXC310, 2013 TR650
    Other Motorcycles:
    BMW Hp2E/Yamaha Super T/BMW R1200RTP
    Been occasionally reading the MOSS tool thread and can certainly appreciate some of the thoughts and comments about it's continued availability and supporting the TR650. One thing that I have not read and please don't pound on me if i missed it, but the GS911 is a diagnostic set up that is readily available over the counter and can be purchased privately for unlimited VINS or up to 5 vin numbers that can be stored. One is obviously cheaper than the other.
    Quite a few BMW riders buy them to avoid needing the dealer etc due to cost and distance. Anyone looked into this?
    It works for a wide variety of BMW models, including the G650GS so there is no reason at all that it will not work here on the TR. They are about 300 last I remembered and are for sale thru "Ted Porter's Beemer shop" on the West coast, possibly in the Seattle area. Easy google. If someone lives near him, maybe they can run over there, have him confirm it's functionality etc and let us know? Just a thought....
  18. Toyboy Husqvarna
    AA Class

    Location:
    Middletown, PA
    Husqvarna Motorcycle:
    2011 TXC250/2012 TXC310, 2013 TR650
    Other Motorcycles:
    BMW Hp2E/Yamaha Super T/BMW R1200RTP
    5100 Scotts Valley Dr Scotts Valley, CA 95066

    (831) 438-1100

    WWW>Beemershop.com
  19. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many


    Very cool... http://gs911usa.com/

    This is and what Coffee said about thousands of unsupported bikes not happening is why I am not personally worried at all. Most motorcyclists are "risk takers" and can / will work though adversity.
  20. Motosportz CH Sponsor

    Location:
    Vancouver WA
    Husqvarna Motorcycle:
    2021 TE250i, 570 Berg, 500 KTM, 790R
    Other Motorcycles:
    many
    No reason to be upset over this. You bring valid points and some will and have jumped ship in light of this info. This is a web forum where all honest posts are welcome. You posted good thoughtful info and others posted their thoughts, thats what it is all about. And I agree with you, it IS somewhat about personality and how we all deal with adversity. I love the bike and will deal with issues that might arise in the future. You and a few others deem it to much and are moving on. Take all kinds and it is all good.
    Lekolite and Coffee like this.