I went in to MS's to check out the new Husky's...I let the salesman walk me around and tell me what he knew. I too experienced a few lies, 1) NO 510's available (you must have gotten the last one), 2) their Husky hard-parts section (like KTM's) was going to go in once the acquisission (sp?) of Callaway was complete (doubt that), 3) he gave me a biz card which was generic (MS's shop pic on the front, blank on the back), he told me he was sorry about the card, he ran out of his own...Same type of card I've received from every other salesman I've met in there. I continue to give them "second chances" however I doubt I will purchase from them...it'll be from George at Uptite.
Regarding dealer prep and other concerns. MS as well as any other dealer good or bad, sometimes miss things as they go through the bikes, or someone working there has a bad day. whatever the issues that people have when getting service or prep for a new bike, we as consumers should really check the work. I have a dealer not far from me that had a really great deal on tires, I like the dealer (think the bikes are a bit pricey, but over all, I like going there). If I brought my bike there they would install the tires pretty cheap. So I did, right before last weekend I took the Husky in for new shoes, I told the service manager to make sure the tires had 15 pounds of air when they were done. skip forward, I woke up in the desert early Sat. morning, geared up, fired up the husky and rode off into the sunrise. I felt like I was riding on ice, the back tire washed out the front slid out. I didnt fall but close. Getting back to camp, I checked the pressure of the tires. 35 pounds front-35 pounds back. Now to my point, does that make them a bad dealer? No, I should have checked the tire pressure before I rode as well as the chain. If we buy a new or for that matter even a used bike, we need to check every nut and bolt, tire pressure, oil, air cleaner, and anything else that can be thought of, before we ride it. What makes a bad dealer? someone that hears your complaint, and doesnt care to fix it. We need to be really careful on the net about complaining about a dealer, we now have some power over their well being. Getting the dealer an op. to fix the problem first, should be the first step. Giving the manager/owner a chance to get the sales people up to speed too. The bigger the dealer, the harder it is to keep the shop up to speed. I personally love to deal with Mom and pop dealers. Besides the good service, seems the owners have tons of stories and the time to tell them. Im sure Malcolm Smith has some great stories too. Mike
I have the option of going to chaparral (superstore) for a mount however they are pricey, how much do they get for the tire mount @ malcom smith?
sorry If I mislead, the place I was talking about is in Long beach (I didnt want to mention the name) But last time I had a tire mounted at chaparral it was free, with the purchase of the tires there. dont know if its still the same. Never been to MS Mike
