There is a reason this thread is in the Main forum. The product in question is the software the forum is using.
Imagine getting an 'updated' product for your bike, such as a larger fuel tank from the factory for you wr125 st... but it turns out there was a casting issue and it is actually smaller than the one you took off. Then 'pretend' the original tank needed to be destroyed to use the 'updated larger' tank.
Then once you discover the tank is smaller, 12 hours later there is a safety recall because it will leak when temperatures get over 80F. A new tank is sent to you and you install it. It is still the same small size but 12 hours later
another recall is sent out because the tank will shatter just sitting on the bike if the temp drops below 40F. Then the new tank is received and that fixed tank will still leak over 80F and
still shatter below 40F.
And this goes on for weeks. All the while the original tank worked decent but is no longer usable.
It's like that. There were 4 major security patches to the software last week for the new version we are not using (because it is unstable). And even worse there were multiple security patches for the version we are using... and with each update more things are breaking... and more security issues, not less.
We have given up on installing updates at least for the time being. These issues have consumed my days for months and am currently shopping for different software.
If/when we do switch, it could seem difficult to use for some of you, at least initially. I've got a plan to alleviate those issues. However it should be incredibly cool and slick, and hopefully be far superior for keeping track of the important information instead of having that drift down into a sea of threads. At least that is the goal.
Think of it this way. The Important Info sticky in the TT 4st forum worked well, and that is sort of the same level of functionality I'm trying to achieve. I will probably be several months before anything happens, maybe sooner, maybe longer.
Here is the guy responsible for the 'lovely' condition of the company, Blob Frisco: