Dealer in New Jersey?

[Coffee]

There was a discussion a while back with some dealers. The uber discounted price for a 2008 PU kit was $349, I believe the standard price was $450(?), and the parts were significantly more expensive if ordered separately. The price may have been with tax included... so the OP could have paid $550 + tax... there are some details unknown.

I'm simply suggesting there could be viable explanations, not to make too many assumptions, and berate an unknown dealer too much.

 

[trinityracing]

Point taken, feel bad for the guy... sucks that he's having these problems with such a stellar machine.

 

[Coffee]

Coffee, I hear what your saying but come on. A dealer? A real motorcycle dealer should have plenty of staff and resources to handle all kinds of issues at once.

Your kidding right? One of the best dealers in the country is Motoxotica and got an award in July for that - 2 people running everything... and 2 dogs... maybe they help out

 

[krieg]

Coffee, I hear what your saying but come on. A dealer? A real motorcycle dealer should have plenty of staff and resources to handle all kinds of issues at once. They are a business, not a guy working out of his garage selling cheap knock off parts.

In today's economy? PLEASE. We should be rejoicing that ANY dealer is still surviving regardless of how much staff they have. Case in point: Today, I visited a nearby KTM, Yamaha, Kawa, Polaris dealer that had a total of 3 living humans in the building. I was the only customer in the building... on a Friday... at lunch time. For perspective: I've been in this dealership in years past, during the same time, and it looked like Grand Central Station. The salesmen were beating each other with baseball bats to get to the customers first.

The economy sucks. Get real.

 

[Wacked 1]

To add he had kit in stock and thats why I had work done there otherwise would have been happy to leave at cross country but they told me it was on back order and they could not give me a timeline and just wanted to get bike to run good...

 

[Wacked 1]

I'm sorry guys that price included 2hrs labor to install slip on and mapp computer....

 

[WoodsChick]

Ok, folks...

Wacked 1, I feel your pain. I really do. Hopefully you can get your problems resolved with the dealer. Maybe wander in there some afternoon with a very calm approach and be ready to spell out the issues like you did here in post #7. Coffee is right, everyone has a bad day every now and again. Once you get this bike sorted out you can hopefully look back on this thread and laugh about it. Hang in there!

Trinityracing, you are absolutely correct in your assessment of bad dealers being bad representatives of Husqvarna in general, and I admire your passion. Your compassion for a fellow Husky rider in need is admirable as well, and I pretty much agree everything you said, but it would be nice if I didn't have to wade through the cuss words to get to your message. The rules here are extremely short and simple...
"This is a High-Class forum – post accordingly. Attitude, helpfulness, spelling, punctuation, all count." I guess we could add "no cussing" to that, but I always thought it was implied

krieg, you are right about today's economy. Things are tough all over. Go out and spend your hard-earned money on a new bike in this economy, have it run like crap, get a dent in the pipe, have a potentially life-threatening throttle that is sticky, etc. and then tell me how happy you would be. Get real, you say? Absolutely.

And last but not least...BlipBlip. While we all appreciate the very complete dealer information you posted, the comment about Wacked 1 needing a CRF230L instead of the TE was completely uncalled for. Enough said.


It's Friday night. Let's all take a moment to have a beer or a glass of wine, a decent dinner, and maybe we can see what we come up with tomorrow.


Good night, everyone.


WoodsChick

 

[trinityracing]

It baffles me, there is always someone on a forum that feels the need to correct others, let people talk and express themselves without censorship. If my 2nd grade level cuss words offened anyone, I am sorry...

 

[Wacked 1]

Hey Krieg your out browsing looking at other bikes I'll give you contact info on this dealer you no since we should be happy dealerships are still in buisiness. Oh yah thats right you werent even at a husky dealer what were you eyeing up a new KTM lol

 

[WoodsChick]

It baffles me, there is always someone on a forum that feels the need to correct others,

Let me fix that for you, trinityracing: "There is always a moderator on a forum that tries to help maintain the integrity of that forum." I am not trying to correct you. I am trying to let you know what is expected of the members here. You only have 15 posts here, so maybe you weren't aware of how things work.

let people talk and express themselves without censorship.

Again, no censorship was involved in my post. Censorship would be deleting the cuss words, or deleting the post entirely. I am only asking you to abide by the one and only rule this forum has, which you might possibly have not been aware of. I am giving you the benefit of the doubt. Swearing is not deemed to be high-class. I swear like a drunken sailor when amongst my friends. I don't do it on a public forum. Civil discourse here is what it's all about

If my 2nd grade level cuss words offened anyone, I am sorry...

If I had talked like that as a 2nd grader, there would have been a steep price to pay in my house. But, again, the words themselves wouldn't be offensive to me personally if we were shooting the breeze after a ride somewhere. They don't belong here on CafeHusky. Do you see the difference?




WoodsChick

 

[BlipBlip!]

To start it all off I picked up the bike and it had a terrible headshake and would stall everytime you came to a stop.Brought back to dealer and bead was not correctly seated, no big deal after tweaking the suspension a lil it helped also. They told me in order to fix engine problem I had to have power up kit installed but they did not have one and it was on back order. So found another dealer and had power kit installed for $600. After picking up bike noticed that kickstand now hits pipe and it had a dent in it, confronted dealer and he said he would order me a new one. Before I even left dealership bike had to be jump started because they left key on. On way home speedometer stopped working and all the lights were blinking so I came home put bike on charge. After that bike held charge for a day or two then was dead again. So I spoke with a customer service rep from bmw and he told me take it back to dealer and they would do whatever to make me happy. Brought back to dealer and they installed a new battery and a new speedo but gave me a used pipe and a kickstand off another bike they had traded in. Not in a million years would I think anyone would have the balls to do this. I have owned numerous new jap bikes and have never had anything like this happen to me. So I took bike from dealer took it for a ride and now throttle sticks wide open. I have been trying to contact my customer service rep. I am just fed up any suggestions???

Wacked 1,

No offense, but I'm trying to put this all together.

Are you're saying the second dealer charged you $600 for the power-up kit and then put damaged parts on your bike?

Or are you saying that you noticed that the pipe was damaged when you were inspecting it at home?

Was the kickstand bent before you took it to the dealer or after you took it to the dealer? Just asking because the stock pipe is bigger than the power-up pipe and I kind of find it odd that the kick stand would have damaged the smaller pipe.

What I find really odd is that the dealer even helped you get the Speedo and Battery covered under warrantee?

Do you think if would be possible for you to post a copy of the invoice FOR ALL OF US TO REVIEW so that we could actually see what was done and who paid for what and does the $600 include the warrantee work? (Speedo and Battery?)

Just Asking.

It might help clear some things up.

 

[krieg]

Hey Krieg your out browsing looking at other bikes I'll give you contact info on this dealer you no since we should be happy dealerships are still in buisiness. Oh yah thats right you werent even at a husky dealer what were you eyeing up a new KTM lol

Wow, now there's some assumptions! I was there to buy oil because it's close to where I was working. Unless you've been asleep the last 2 years, you've got to know how difficult it's been for the recreational and power sports industries. Of the many shops I visit throughout the year, in several states, almost ALL of them have cut back on staff till there's only enough to keep things going in proportion to their slipping revenues. It only makes good business sense and it's simply a case of survival for most of them. And, as has already been pointed out, some of the best shops I do business with are 2 to 4 person operations. Sorry you're having issues. I've been there, done that, got the tee shirt.

 

[fitness2go]

...lost in translation!

 

[Wacked 1]

Lets not beat around the bush we all no who everyone is on here and the shady dealer I dealt with is probably right on this page dont worry I took pics of the used junk you put on my bike and I have video clip being sent to husqvarna-na you no I could have been killed with that throttle being stuck wide open. The pipe was put on before any initial warranty work. Than I contacted a customer service representative after it came home with a dead battery broken speedo and a dented pipe.Oh yah I contacted the dealer within 15 minutes of leaving when the person following me noticed dent and he told me to bring it back following day. First you said I was too heavy 200lbs and I bottomed out and the kickstand hit the pipe we all no thats impossible and your own mechanic assured you on that. All the warranty work was done a couple a week or so later after someone from bmw motoradd contacted you dont forget because you said you would not touch it until ok'd because I didnt buy there. I dont know what was up with kickstand but come on who is going to bend steel like that with no other damage. I would post receipt and prove it to all of you but i'm not here to try ruin anyones buisiness. I just am a firm believer in treating people good it pays in the long run. And I feel I was shit on

 

[Wacked 1]

Krieg not to point you out I understand how bad everything is man. One of the dealers I dealt with regularly might be closing its doors also. The economy sucks and hopefully it gets better or were all going to be screwed. My bad im not here to make enemies just for technical support sorry been venting out on everyone....

 

[Coffee]

It baffles me, there is always someone on a forum that feels the need to correct others, let people talk and express themselves without censorship. If my 2nd grade level cuss words offened anyone, I am sorry...

That is the number 2 person on this site you are referring to. Someone that I respect and admire without reservation. She works many hours making Cafe Husky as good as it can be.

 

[Coffee]

Krieg not to point you out I understand how bad everything is man. One of the dealers I dealt with regularly might be closing its doors also. The economy sucks and hopefully it gets better or were all going to be screwed. My bad im not here to make enemies just for technical support sorry been venting out on everyone....

It is good that you are now in a better place so to speak.

For the record threads like this will not be allowed in the future. He said/she said threads casting aspersions toward businesses or people - then having to play 20 questions getting information is not cool.

I added this to the site rules:

I want to clarify/emphasize this particular issue :

This rule:

This is a High-Class forum – post accordingly. Attitude, helpfulness, spelling, punctuation, all count.

This especially means that if you are going to say something negative about a business or individual then you need to be clear, articulate, and have full disclosure. Threads and posts casting aspersions without those qualities are not allowed. If you have a complaint we need to know the facts in a clear and easy to follow format.

Casting vague aspersions about a business or a person is not High-Class.

Furthermore - if someone does put up a clear articulate thread that is negative towards a business or individual, with all the pertinent details, other people adding comments that don't help, but actually stir things up, is not appreciated.


If someone does start up another thread like this it will quickly be locked until all the details and information has been verified by both parties, then if applicable, re-opened.

 

[Coffee]

And finally I put this up today to further clarify the way things operate on Cafe Husky {link}

The intent is to have Cafe Husky be as warm and friendly as possible. The vast majority of new people do not need any 'these are the rules' messages which detracts from the forum. But for reference here is the main rule which is pretty simple (link):

This is a High-Class forum – post accordingly. Attitude, helpfulness, spelling, punctuation, all count.


The people that do need to read that would gloss over it regardless of how many times that message were posted/sent to them. This is Cafe Husky, although it may at first glance appear 'just another place on the internet where anything goes unless rules are broken' - it is not. It is my home, that I built with the help of many many people especially WoodsChick and all the other moderators, and everyone is invited. I only ask a certain minimum level of behavior in return. That means clear wording and spelling of posts so people don't have to read and re-read posts multiple times to understand them, or have to try to decipher the latest Instant Messaging lingo, or unnecessary/gratuitous swear words - there is a time and place for everything. That rule means so many things it cannot be defined regardless of how much I type, so I don't even try. It also means giving enough information to understand the issue.

"My bike stalls" vs. "2008 TE310 stalls, it has always done this, the ecu was never adjusted".

I hope everyone can understand the point I'm trying to make. People want to help, they want to discuss and enjoy, it would be courteous to communicate in a way that makes that reasonably easy to do.

 

[Coffee]

And with that information presented, this thread is now closed.

If anyone has any verifiable and pertinent information that feels a need to add to this thread then PM me and I will indeed call, verify, then post. If someone wants to add something that is not a member of Cafe Husky, feel free to use the "Contact Us" link at the bottom of every page and I will get an email. It would be good if you included you phone number so I can contact you on the phone.


Threads like this, while good for venting purposes, actually hurts real live people - and I really don't like that.