• Hi everyone,

    As you all know, Coffee (Dean) passed away a couple of years ago. I am Dean's ex-wife's husband and happen to have spent my career in tech. Over the years, I occasionally helped Dean with various tech issues.

    When he passed, I worked with his kids to gather the necessary credentials to keep this site running. Since then (and for however long they worked with Coffee), Woodschick and Dirtdame have been maintaining the site and covering the costs. Without their hard work and financial support, CafeHusky would have been lost.

    Over the past couple of weeks, I’ve been working to migrate the site to a free cloud compute instance so that Woodschick and Dirtdame no longer have to fund it. At the same time, I’ve updated the site to a current version of XenForo (the discussion software it runs on). The previous version was outdated and no longer supported.

    Unfortunately, the new software version doesn’t support importing the old site’s styles, so for now, you’ll see the XenForo default style. This may change over time.

    Coffee didn’t document the work he did on the site, so I’ve been digging through the old setup to understand how everything was running. There may still be things I’ve missed. One known issue is that email functionality is not yet working on the new site, but I hope to resolve this over time.

    Thanks for your patience and support!

Disapointed Husky owner

kenf>> I re read my owners manual and warranty manual and the only mention of installing the "full power kit" is that a different maintenance schedule is to be followed (which I followed.) I am glad that the 2011 manual clearly spells out that the power up kit voids the warranty. Want to know something really unfortunate about your buddies DRZ? I bet it has a higher resale value today than your Husky does.

To be clear I am in British Columbia, Canada. I believe that the problems I had were more dealer / Husky Canada related than Husky (the brand) related, after hearing the stories on this thread I don't think that the dealer or Husky Canada went to bat for me like he could have. But lets make a few things clear in my previous post 1. it was Feburary (a damn cold Feburary to boot) and I can guarantee that the shop wasn't too busy so maybe the shop could have kicked in some or all of the labour in the job (I own a shop I have been there and had to do that.) 2. I purchased a lot of parts from the dealership and I usually got a bit of a discount, this order was not discounted at all due to it being sent out for warranty my usual discount on parts was 15% so about $60 (or 25% of the offered warranty.) 3. While the bike was being repaired and waiting for parts to show up I went into the dealer and said that "Iam not happy with my TE250 and I would like to trade it in on a WR300 how much do I write the cheque for?" to which the dealer responed "I don't know I will have to get back to you next week" keep in mind this was in Feburary, I had my cheque book in hand, and I offered to switch wheels etc because mine had scratches. The dealer never got back to me on a price so I called him 2 weeks later and he said he will work on it, I never recieved a call back. The end of the story is the dealer could have made this all good, he chose not to and I chose to move away from this dealership and the brand.

The resale issue is a seperate issue and I see part of the problem being the high amount of left over bikes each year. The dealers are stuck with bikes so either the dealer drops thier prices to move stale inventory or the manufacture throws in rebates to help the dealer drop the price even more. This is a great move to sell old inventory but it kills the used bike resale price and I wonder if it hurts new bike sales because people will start waiting for the rebates to come before they even think of buying (just like I always wait for Snap-On to go on sale before I buy new tools.)

All in all I think that Husky is a beautiful bike with some wierd flaws and Cafe Husky is a kick ass website.
 
Your broken husky had a better resale value than my blown up suzuki, I got 500 dollars for the chasis and was left with a pile of rubble that used to be a motor. Bottom line they all break, no matter the brand. I feel like you didn't get justice from your dealer and their work with the importer.
 
sprocket74 said:
3. While the bike was being repaired and waiting for parts to show up I went into the dealer and said that "Iam not happy with my TE250 and I would like to trade it in on a WR300 how much do I write the cheque for?" to which the dealer responed "I don't know I will have to get back to you next week" keep in mind this was in Feburary, I had my cheque book in hand, and I offered to switch wheels etc because mine had scratches. The dealer never got back to me on a price so I called him 2 weeks later and he said he will work on it, I never recieved a call back. The end of the story is the dealer could have made this all good, he chose not to and I chose to move away from this dealership and the brand.
Click to expand...

When something like the above situation happens, there are interior motives at play that are known only to the guy refusing to make a sell ....
 
I can relate to poor dealership service. Here, the dealer did very little to promote the brand in the fall/ winter. I went to them (cuz they're close to my work) for a 9.5mm valve shim. They wanted to charge me $25 for 1 shim!! I was shocked and they offered 10% off. LOL
I approached them regarding sponsorship for racing, to see what I would get (I'm the ONLY husky in SM) they flatly refused. Fair enuf, their choice. As of now the Huskys are in a small dark back room in the dealership, whereas Kawis and Triumphs are center stage on pedestals.
I take my business elsewhere and am very happy with Halls Cycle and Ross Rocher sales. My bikes are now 4 yrs old and warranty is not an issue. Parts are cheaper, and readily available from them.
That is kind of a pitfall with an exotic brand in small demand.

I don't want to call my dealership down, or slander them. They need to do better in promotion and support, and educate the staff accordingly. Minimum wage only gets minimum attention span.
 
ray_ray said:
Did this guy lay a revolver or automatic on the counter when he said $25 for the shim? :)
Click to expand...

LMAO!!
I can say, I was a bit shocked and gasped. The parts guy didn't even flinch.
Good thing 9.5 shims are common - got one from my Suzuki dealer ;)
 
Exactly. There is not enough to base and opinion from the information that is given. What I can tell you from my 20 plus years on Husqvarna 2-strokes at least. THEY ARE TOUGH AS NAILS> And in my opinion the engines are near bulletprooof. I have owned ALOT of Huskys and knock on wood have NEVER had and engine failure. If you spend a good amount and buy from a very reputable dealer, they will do what they can!! Sorry for your luck, but there are lemons in every brand. As far as resale, yes Husqvarna seems to not quite hold value, however that to me is more of a trait of riding and exotic brand bike then anything else. (you should of known that when you bought it) Transmission failures are very rare on most any motorcycle. Not sure about the history of your bike. I have seen used old 410's with over 20,000 miles on them. Sorry you had bad luck but your opinion and problem will never convince ANY true Husqvarna guy to bail on them********************************************************************************!! I would fix it and trust it, or take it to a real GOOD Husky dealer. I did see one problem child Husky in around 2004. It was a 250 that kept blowing up for no apparent reason, Even when jetted so fat it would foul plugs. I believe Husqvarna provided a new engine and if my mind serves me correctly it was caused by perosity in the cases I believe. Again sorry for your luck. But they are truly great bikes****************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************!!:doh:
 
Hey Cafe Husky thanks for letting me whine and rant I feel much better now. You guys are much cheaper than a therapist....lol BTW all you west coast Canada people I hope to see you at the WEC two day race at Sun Peaks in Kamloops this weekend.
 
well said fletchman, the husky dealers ive dealt with over here in the uk are great, and always have time to give you help and advise.
its in there best interests to keep you happy.I spend alot with the dealer over the year on tyres,parts.service etc, so i look after him and he looks after me!!
 
big--d said:
well said fletchman, the husky dealers ive dealt with over here in the uk are great, and always have time to give you help and advise.
its in there best interests to keep you happy.I spend alot with the dealer over the year on tyres,parts.service etc, so i look after him and he looks after me!!
Click to expand...
Exactly. The better the Husky dealer the more bikes will be sold. I understand the small guy who trys to get into selling bikes etc.. But there are asome Husky dealers that do make Husqvarna look bad. I thank Halls Husqvarna for being there and for doing a GREAT job in both warrenty and service and sales and in stocking alot of parts and for having cool Husky items available. They are 11 hours away from me and can ship a bike cheaper then I can drive there. But I choose to drive there to see all the guys and BS whenever I pick up a new scoot!!! I thought about jumping to a Gasser this year or nexgt year, but more then likely I will ride a 2012 cr 125 with a 144 kit**************************************************************************************************************************************************************** I CAN NOT SAY IT ENOUGH> I LOVE HUSQVARNA****************************************************************************************************************************************************************************************************************************************************************************************!! Oh yea. I HATE PUMPKIN"S********************************************************************************************************************************************************************************************************!
 
I don't understand why it matters how many miles were on it at 6 months. I don't remember. I don't care that is past warranty. What other details are needed? I just wish Husky didn't blow me off when my new bike that was just past the break in lost teeth on the two 6th gears. Just imagine if your new car's transmission went after 10000 miles, or even 25000 miles and then the manufacturer told you to get lost. You would be very upset. They should stand behind what they make. It is not even the money, it only cost me a couple hundred plus all the time in the garage. Its the principle.

On a side note. When this first happened I called a dealership in Miami that is on the Husky website, that is where I got there number. I spoke to them and told them my problem and they promptly told me they do not work on Husky's. Then on my call with BMW, after they told me they would do nothing to help. They told me to take it to the dealer in Miami to have it looked at. I then told the BMW employee what they had said. He had to call them and make them take it. I of course didn't take it to them. I wasn't inspired with confidence and if I had to pay for it I would just do it myself. Funny stuff.
 
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