• Hi everyone,

    As you all know, Coffee (Dean) passed away a couple of years ago. I am Dean's ex-wife's husband and happen to have spent my career in tech. Over the years, I occasionally helped Dean with various tech issues.

    When he passed, I worked with his kids to gather the necessary credentials to keep this site running. Since then (and for however long they worked with Coffee), Woodschick and Dirtdame have been maintaining the site and covering the costs. Without their hard work and financial support, CafeHusky would have been lost.

    Over the past couple of weeks, I’ve been working to migrate the site to a free cloud compute instance so that Woodschick and Dirtdame no longer have to fund it. At the same time, I’ve updated the site to a current version of XenForo (the discussion software it runs on). The previous version was outdated and no longer supported.

    Unfortunately, the new software version doesn’t support importing the old site’s styles, so for now, you’ll see the XenForo default style. This may change over time.

    Coffee didn’t document the work he did on the site, so I’ve been digging through the old setup to understand how everything was running. There may still be things I’ve missed. One known issue is that email functionality is not yet working on the new site, but I hope to resolve this over time.

    Thanks for your patience and support!

Slow Husky?

This Wonderful experience continues....
Husqvarna UK do not exist anymore.
All phone numbers and email address's have ceased to work.
Anyone got a number for Pierer industries?
 
KTM-Sportmotorcycle AG
Stallhofnerstraße 3
A-5230 Mattighofen
Tel. +43 7742/6000-0
Fax. +43 7742/6000-0

KTM-Sportmotorcycle UK Limited
KTM House, Ward Road
Brackley
Northamptonshire NN13 7LE
Tel +44 (0)1280 709500
Fax +44 (0)1280 709689
 
Troup said:
This Wonderful experience continues....
Husqvarna UK do not exist anymore.
All phone numbers and email address's have ceased to work.
Anyone got a number for Pierer industries?
Click to expand...
Im sure the UK has a consumer ombadsman, it is beyond a joke and you have more than enough of a case to raise it.
 
Thinking about selling my TE310 and buying a Triumph Scrambler. I bought a new Husky based on my experience with my Swedish bike I had when I was a kid. Obviously not the same animal anymore. They seem very fragile with very limited customer support. What a shame.
 
steve-mcqueen-triumph-motorcycle1.jpg
 
Just spoken to someone at HVUK after ranting on their facebook page,
Still no fuel pump and they do not know if it has been dispatched or even if it ever will be.
They won't even send the bike back as apparently legally they have no obligation to do this.
Really? They are the organisation that picked it up and promised it's return within 5 weeks.
Sounds like theft to me.
KTM are only supporting new Husqvarna's
So after 14 months i will have an 828 mile round trip to pick up this broken bike.
I suspect even picking it up will be met with difficulty as I am sure the Dealer has not been reimbursed either.

Dark
 
It's back.
Running perfectly and looks shiny.
Over the last 16 months it has lost a mirror and it's rear bashplate fixings but I don't really care.
Thank you to Ss racing who went above and beyond to get parts and make it work.
Husqvarna have been useless, they have continued sending out faulty parts and have not even paid to return the bike to where they picked it up from.
I hope this is the end of this sorry tale and happier contributions to this page can now resume.
:-)
 
Troup said:
It's back.
Running perfectly and looks shiny.
Over the last 16 months it has lost a mirror and it's rear bashplate fixings but I don't really care.
Thank you to Ss racing who went above and beyond to get parts and make it work.
Husqvarna have been useless, they have continued sending out faulty parts and have not even paid to return the bike to where they picked it up from.
I hope this is the end of this sorry tale and happier contributions to this page can now resume.
:-)
Click to expand...

wow ...I'm glad this worked out for you ... If you wanna call it that ...

--
Husqvarna had some short-comings with its bikes, and parts, and racers before this last buy-out ... Some of it was embarrassing at the least I thought but apparently the old company had thick skin and just let crap happen, over and over ...Not what most of us expect when purchasing new paint. Then again, this BS is usually specific dealer orientated. Maybe the parent company has zero control over its dealers.
 
The new Husqvarna company is incredibly more organized, especially with it's parts distribution. Getting parts out of Italy due to it's shipment laws and regulations is a nightmare.
 
Troup said:
I have not had much to discuss here for a while.
This is due to mainly due to being without my bike and partly due to me not wanting to say something that I later regret.
I now need to vent.

last summer while checking valve clearances I noticed this.

http://www.cafehusky.com/threads/cracked-head.26354/#post-249345

On July the 19th it went to the dealer. ( it ran but I was worried about the cracked head)
After more than 5 months spent waiting for parts and fault finding, the dealer could not get the bike to run.
Well I had become a little pissed off by now and after the many phone calls and emails with Husky UK I persuaded them to let me take it to another dealer.

Well I Dropped it off at the second dealer first week of January and I was told it would be a week.
IT IS STILL THERE!

They now think it might be the Fuel pump.
It takes 2 months to diagnose a faulty fuel pump, order a replacement and fit it?

What is going on here?

Are other bike companies so inept at looking after customers or is it just Husky that treats their customers like this?

I think I have been extremely patient.

Buying 6 months road tax to put on your bike and not even getting the chance to stick it to your bike before it has expired really is depressing.

I love(d) my husky but would I recommend one to a friend?.........
Click to expand...

my 2012 wr 300 had 4 warranty repairs & the amount of time to do simple repairs was [in my opinion] excessive & done to eat up the 12 month warranty.in 1 case they did nothing at all 4 two weeks while my bike sat in their workshop.after several ph calls,no progress i rang the importer & they had no warranty request from the hopeless dealer.that ate up 33 days & it seized again.i had to diagnose a faulty ignition,but still not 100%.ducati ignition is badly designed.chuck it in bin.
 
ray_ray said:
wow ...I'm glad this worked out for you ... If you wanna call it that ...

--
Husqvarna had some short-comings with its bikes, and parts, and racers before this last buy-out ... Some of it was embarrassing at the least I thought but apparently the old company had thick skin and just let crap happen, over and over ...Not what most of us expect when purchasing new paint. Then again, this BS is usually specific dealer orientated. Maybe the parent company has zero control over its dealers.
Click to expand...

i had to contact BMW in germany because my dealer & husky importer were ignoring/blocking my e-mails.absolute expletives[f*&%$#ts]
 
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