EricV
Husqvarna
AA Class
Well shit, that's scary.
Could it be you have some fault codes stored?
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Personally I don't think that'll have much to do with it, but don't mean to answer for WickedWill. I chime in, though, because I'm in the same boat as Will with my 630 and iBeat v2- it stays greyed out for me too. This issue has been touched upon in several threads but never resolved.
As crazy as it sounds iBeat is one of my main considerations when I'm weighing the pros and cons of keeping the 630 longer term (which I'd really like to do- love the bike.) The program is antiquated as hell, quirky, and only runs on a 32 bit. I have an old 32, but it's beat to hell and not inclined to last, and then I'll be back into the headache of trying to find a decent old machine (easier said than done), then the troubles of trying to load it again, and then back to using it (and again it's just not a great program nor user friendly.) Not here to beat up on it- again I love the bike a great deal- it's just that iBeat kind of sucks.
Oh- and Bob- please don't get me wrong... Your efforts, experience, feedback and advice on iBeat are Hugely appreciated and tremendously valued. You've helped us all a great deal.