Scott Jones
Husqvarna
A Class
I got my recall complaint number but haven't yet gotten the confirmation email they're supposed to send.
As you all know, Coffee (Dean) passed away a couple of years ago. I am Dean's ex-wife's husband and happen to have spent my career in tech. Over the years, I occasionally helped Dean with various tech issues.
When he passed, I worked with his kids to gather the necessary credentials to keep this site running. Since then (and for however long they worked with Coffee), Woodschick and Dirtdame have been maintaining the site and covering the costs. Without their hard work and financial support, CafeHusky would have been lost.
Over the past couple of weeks, I’ve been working to migrate the site to a free cloud compute instance so that Woodschick and Dirtdame no longer have to fund it. At the same time, I’ve updated the site to a current version of XenForo (the discussion software it runs on). The previous version was outdated and no longer supported.
Unfortunately, the new software version doesn’t support importing the old site’s styles, so for now, you’ll see the XenForo default style. This may change over time.
Coffee didn’t document the work he did on the site, so I’ve been digging through the old setup to understand how everything was running. There may still be things I’ve missed. One known issue is that email functionality is not yet working on the new site, but I hope to resolve this over time.
Thanks for your patience and support!
I had a booster plug installed, but the bike stalled anyway starting around 2000mi. I then had a power commander installed and the bike ran great for a week, then went back to stalling. As if the set point is "stall." I agree that I should not have had to spend the time or money to keep my bike safe and running right. I have spent hundreds and hundreds of dollars... Grateful for the official recall and will continue to put pressure wherever necessary to get the appropriate fix from KTM/BMW!Glad that you are now seeing some progress. I don't know how these issues don't get picked up in development.
I had a KLX250 5 years back that had a similar issue. You shouldn't have to buy after market parts to make the bike safe, although the Power Commander is a massive improvement.
I wonder what the cost of development and tooling was for only a few thousand bikes.
Here are the stats for how many TR's are on the road on this side of the pond (62)..
https://www.howmanyleft.co.uk/?q=husquvana tr 650
Glad I'm visiting Cafe Husky - I double checked NHTSA to see that my original complaint was listed (from Oct 2015) and I couldn't find it. I resubmitted a new complaint.We have gone through this with many complaints to date, the TR650 has been recalled in Canada and the USA, it is now the responsibility of KTM to implement a solution to repair the random stall, I don't think it is that difficult to change the firmware to alter the ECU. NHTSA subs all engineering to people who understand the problem. BMW will do the right thing when they are forced to. The squeaky wheel has gotten us this far and will get us to the final solution. Regardless the more complaints we get the better. http://www.safercar.gov/
no. no recall letter yet. Called KTM though and gave them my information - they said they would telephone when they had an update. 1-440-985-3553 KTM has, like, 3 customer service reps for north America though, so I won't cancel plans and wait staring at my phone.Anyone receive a recall letter yet?
I just called NHTSA and filed a new complaint # 10864373 it's been over 60 days since KTM issued a recall and nothing has happened. I also called Kevin at KTM 1-440-985-3553 and asked him how long before we receive notice to have our motorcycles updated by a dealer, he said they are doing everything in their power to resolve this issue.
All of you who have lodged an NHTSA complaint should ring KTM and NHTSA and demand that BMW Dealer be authorized to check the firmware revision in the machine and where needed update it to the latest firmware version released while they sort out a further update. That will solve 90+% of the problems and from NHTSA perspective reduce the safety risk associated with the stalling caused by the earlier firmware revisions. The cost of them doing so is not even petty cash to either BMW or KTM
Agree, that's why I bought a Husqvarana.Lol, BMW is the tightest bunch of #*$% there are. KTM is worse or as bad.
I'd like to see someone get 100k miles on a TR650 since I bet they are a hoot to drive (the KTM beater
Good luck.
All of you who have lodged an NHTSA complaint should ring KTM and NHTSA and demand that BMW Dealer be authorized to check the firmware revision in the machine and where needed update it to the latest firmware version released while they sort out a further update. That will solve 90+% of the problems and from NHTSA perspective reduce the safety risk associated with the stalling caused by the earlier firmware revisions. The cost of them doing so is not even petty cash to either BMW or KTM
I just called NHTSA and filed a new complaint # 10864373 it's been over 60 days since KTM issued a recall and nothing has happened. I also called Kevin at KTM 1-440-985-3553 and asked him how long before we receive notice to have our motorcycles updated by a dealer, he said they are doing everything in their power to resolve this issue.
All Canadian and USA owners need to do the same. http://www.safercar.gov/ the more Husqvarna TR650 owners that file a complaint the sooner this stall issue gets resolved, and no one gets squashed. for Canada https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/fc-cp.aspx?lang=eng
Had a call from Scott at Transport Canada today. KTM informed him that they had a finally had a fix for the recall and would be advising Canadian customers shortly. I would assume the fix is the same for USA, Europe and Australia.
It's weird. I had more issues on my recent trip to the coast with stumbling and stalls than I have in a long time. Mornings were the worst. It will be great to see what the fix is. Let's hope!
The KTM rep told me that they did not know when the fix will be ready and said to "Park the bike" if I was concerned about the stalling.
So according to KTM, the fix is "park your TR650".